Certainly! While our packages are designed to encompass the most sought-after services, we understand that every wedding is unique. Feel free to share your specific requirements with us, and we'll gladly tailor a package that aligns perfectly with your vision and needs. Your satisfaction is our priority!

At Circle of Life, we value your patience awaiting your treasured memories. A wedding video and your images may have a delivery time of up to 1 month.

Of course! We recognise the significance of capturing every special moment during your once-in-a-lifetime celebration. To ensure we meet your expectations, we invest ample time understanding the specific vibe, emotions, and moments you wish to preserve. We encourage you to provide a shot list or share any particular scenes you have in mind. Rest assured, our photographer and videographer will be well-informed, ensuring we capture everything you desire with precision and artistry. Your vision is our priority!

Collaborating with other vendors is seamless for us. Once you communicate your vision for the day, we'll gladly engage with your chosen vendors during our preplanning stages to guarantee a smooth execution on the actual day. Your satisfaction is our priority, and we're committed to ensuring a harmonious and coordinated experience.

At Circle of Life, we understand that unforeseen circumstances may arise. However once your booking is approved and paid, deposits are non-refundable. We appreciate your understanding in this matter.

Please note that the initial deposit, credited toward the overall cost, ensures the reservation of your chosen date. If your requested date is unavailable, a full refund of the deposit will be promptly issued.

For any clarification or assistance regarding our cancellation policy, feel free to contact us.

We understand the importance of your big day and the trust you place in us to capture it perfectly. While we take every precaution to ensure our team remains healthy and ready to serve you, we also have contingency plans in place.

In the unlikely event that your assigned photographer or videographer is unable to attend due to illness or unforeseen circumstances, rest assured that we have a network of talented professionals ready to step in. We maintain close relationships with skilled backup photographers and videographers who are familiar with our style and standards, ensuring that your day is documented seamlessly.

Additionally, we prioritise open communication with our clients throughout the planning process. If any changes arise, we will promptly notify you and work with you to find the best solution to meet your needs.